1. Introduction
Avernixx Pte. Ltd. ("Avernixx," "we," "us," or "our") respects your privacy and is committed to protecting personal data collected through our websites, including www.avernixx.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable privacy laws, including but not limited to:
- Singapore PDPA
- EU GDPR
- UK GDPR & Data Protection Act 2018
- Australian Privacy Act 1988
- Relevant US state privacy laws (e.g., CCPA/CPRA)
By accessing or using our Website or services, you consent to the practices described in this Privacy Policy.
2. Personal Data We Collect
We may collect personal information from you when you:
- Register an account or profile on the Website
- Subscribe to newsletters or communications
- Contact us via forms, email, or other channels
- Participate in surveys, promotions, or events
Types of personal data we may collect include:
- Identity information: Name, username, date of birth
- Contact information: Email, phone number, mailing address
- Account credentials: Login credentials and authentication data
- Payment information: Billing details for subscriptions or services
- Usage data: IP address, device information, browser type, browsing behaviour, and analytics
- Communications: Messages sent to or received from us
3. How We Use Personal Data
We use personal data for purposes including:
- Providing, maintaining, and improving our services and Website
- Verifying accounts, managing subscriptions, and processing payments
- Sending relevant communications and marketing updates (with your consent where required)
- Ensuring compliance with legal obligations
- Conducting analytics, research, and security monitoring
- Resolving disputes, enforcing Terms of Use, or protecting legal rights
4. Data Processing Responsibilities
Avernixx acts as a Data Controller when collecting and processing personal data related to clients and registered users. We are responsible for managing your data in compliance with applicable data protection laws.
5. Legal Basis for Processing
Where applicable, we process personal data on one or more of the following lawful bases:
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests pursued by Avernixx (e.g., improving services, fraud prevention)
- Consent provided by you
6. Disclosure of Personal Data
We may share personal data with:
- Service providers, technology partners, and contractors necessary to provide our services
- Regulators, authorities, or law enforcement when required by law
- Affiliates or subsidiaries for internal business purposes
We do not sell personal data to third parties.
7. International Data Transfers
Avernixx may store, process, or transmit your personal data in countries outside Singapore, including the United States, as part of providing our services. We take appropriate safeguards to ensure that any international transfers of personal data comply with applicable data protection laws.
8. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at hello@avernixx.com.
10. Cookies
Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. Please refer to our Cookie Policy for details.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of internet transmission or electronic storage is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our Website after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact:
Avernixx Pte. Ltd.
60 Paya Lebar Rd, Paya Lebar Square, #06-28
Singapore 409051
Email: hello@avernixx.com