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One AI Sales Agent on Every Channel Your Customers Use.

Not just a chatbot: one AI sales agent across WhatsApp, website chat, Facebook Messenger and Instagram that answers enquiries from your own knowledge base, qualifies leads, books consultations into your calendar, hands hot leads to a person with the transcript, and sends quotation requests into the Quotation & Follow-up automation. Governed with consent, PII masking, human hand-off and an audit trail.

Pre-built AI Automation · Live in about 1 month. Every enquiry answered, day or night, on every channel.

In a complimentary 30-minute consultation, you'll get:

  • The questions your team answers over and over on WhatsApp, chat and social today
  • What the agent may do on its own, and what always goes to a person
  • Who on your team receives which conversations
Let's talk
AI Omnichannel Sales Agent answering a customer, taking a booking, and handing a complex question to a team member
This is a packaged product, not a custom project

PRE-BUILT AI AUTOMATION

A fixed-scope automation we have built and tested. We connect it to your systems, configure it to your rules, and switch it on — in about a month.

✓ Fixed scope, fixed price✓ Live in about 1 month✓ Ready to deploy today
What This Automation Does

Answers, Qualified Leads and Hand-offs, on Every Channel

Eight in ten Singaporeans use WhatsApp every month, and two thirds prefer it for contacting a business. That means your customers' questions land on one phone, get answered when someone is free, and get lost when they are not.

This is one pre-built automation with a fixed scope — it handles the routine conversations and hands the rest to your team, so nothing waits and nothing is missed:

How the AI Omnichannel Sales Agent works: messages from WhatsApp, website chat, Messenger and Instagram are answered from your own information, leads are qualified and booked, and hot leads, quotation requests and records go to the right place
✓
One agent, four channels

WhatsApp, website chat, Facebook Messenger and Instagram, with the same knowledge and the same rules on every channel.

✓
Answers from your own knowledge base

Prices, services, opening hours, policies and FAQs, answered only from what you provide, in English and Chinese.

✓
Lead qualification

Asks the questions your sales team would ask, so you know who is ready to talk and what they need.

✓
Consultations booked into your calendar

Qualified leads book a consultation straight into your calendar, without the back-and-forth.

✓
Hot leads handed to a person

Sales-ready, sensitive or complex conversations go to the right person on your team, with the full transcript attached.

✓
Quotation requests, passed on

Quotation requests flow into the Quotation & Follow-up automation, so the quote and the follow-ups start without retyping.

✓
Governed from day one

Consent before personal data is collected, PII masking, human hand-off and a full audit trail of every conversation.

Outcomes

What the AI Omnichannel Sales Agent Delivers

The change is visible in the first week — customers get answers at 9 pm, and your team starts the day with a handful of real conversations instead of forty unread chats.

Seconds
First Reply, 24/7

Every message gets an immediate, accurate first response — including evenings, weekends and public holidays.

70%+
Handled Without Staff

Typical share of routine enquiries — hours, prices, availability, status — resolved with no one on your team involved.

0
Enquiries Left on One Phone

Every conversation on every channel is logged with an audit trail, not left on whoever's handset holds the number.

Right
Person, First Time

Sales, support and complaints reach the right team member with context — no forwarding, no 'let me check who handles that'.

The agent takes the repetitive conversations and qualifies the rest; your people take the ones that need judgement, and they arrive with the transcript attached. Customers stop waiting, and your team stops living in four inboxes.

See It Answer Your FAQsComplimentary 30-minute consultation. No commitment required.
Timeline

Deployed Within 1 Month

1

Scoping (Week 1)

Collect the questions you actually get, agree what the agent may handle alone and how leads are qualified, and map who receives what.

2

Set-up (Week 2)

Register the dedicated WhatsApp Business number, load your knowledge base, and connect website chat, Messenger, Instagram, your calendar and the Quotation & Follow-up automation.

3

Testing (Week 3)

Your team throws real questions at it, we tune the answers, the qualification questions and the hand-off rules, and set the tone of voice.

4

Go Live (Week 4)

Go live on every channel, brief the team on hand-offs, and review the first week's conversations together.

Ready to answer every enquiry in seconds, on every channel?

Book a complimentary consultation and watch the agent answer your own top ten customer questions.

Let's talk
Simple, Honest Pricing

Three Ways to Work With Us

Start with a fixed, ready-to-deploy automation — and grow into a fully custom build only if you need to.

📦

Pre-Built AI Automation

A fixed, ready-to-deploy automation — exactly what's described on this page. Live in about a month.

📊

+ Live Dashboard

Add a real-time dashboard to track and report what the automation is doing. An optional add-on.

🛠

Customized Agent

Need it tailored to your systems, or a workflow beyond this scope? We build a custom AI agent, priced to your project.

Let's talk
FAQ

Frequently Asked Questions

One AI sales agent on WhatsApp (a dedicated business number), website chat, Facebook Messenger and Instagram; answers from your own knowledge base in English and Chinese; lead qualification; consultations booked into your calendar; hot leads handed to the right person with the transcript; quotation requests passed into the Quotation & Follow-up automation; and governance: consent, PII masking, human hand-off and an audit trail. It's a fixed scope — payments, multi-branch routing, deep CRM workflows or voice calls fall under a Customized Agent build.
No — the pre-built version runs on a new, dedicated WhatsApp Business number that we set up for you. This is deliberate: Meta's platform requires a number that is not in use on the regular WhatsApp Business app, and moving your existing number is a one-way migration that permanently disables it on the app your team uses today. If you want the agent on your existing number, we can do it, but it is scoped and priced as a customised build, because it involves migrating the number, its verification, and how your team's current chats are handled.
It hands over. Complaints, pricing negotiations, anything sensitive, or any question outside your knowledge base goes to the right person on your team, with the full transcript attached, and the customer is told a person is taking over. The agent never guesses.
Meta charges per conversation on the Business Platform; most Singapore SMEs spend around S$50–200 a month on messages. Note that from 1 October 2026 Meta also charges for service replies that were previously free within 24 hours. We show you the expected running cost at scoping, and it is billed to you directly, not marked up.
Yes. It answers in English or Chinese depending on how the customer writes, and we set the tone with you during testing — formal, friendly, or however your brand speaks.
No. The agent only needs your prices, services, hours and FAQs, which we collect with you in the scoping week — most businesses have these in a mix of documents, a website and someone's head. If you want it to answer from live data, such as stock or booking availability, our pre-built Data Engineering & AI Readiness keeps that feed clean and current, and for deeper gaps our data engineering services get the foundation ready first.
Voice calls, payments inside the chat, multi-branch or multi-brand routing, or workflows deep inside your CRM or ERP are handled as a Customized Agent, priced to your project scope.
Usually not, and that is by design. Pre-built automations are priced to be affordable without a grant and go live in about a month. Grants like the EDGE Grant and IMDA programmes fund customised projects with consultancy, scoping and documentation, and they take weeks to approve. If you want grant funding, we scope your need as a Customized Agent project instead, which is grant-eligible, and we prepare the paperwork with you. Many clients start with a pre-built automation now and use a grant for the larger project that follows.

Ready to explore how AI fits your business?

In a complimentary 30-minute consultation, you'll get top AI use cases, clarity on where to start, and a practical next step.

Let's talk